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Lara Joy  Bergonia

Lara Joy Bergonia

Operations Team Manager

Philippines
full-time
Preferred Rate & Availability
$8/hr

About

I’m an operations team manager with experience leading teams focused on standard contracts and sales support. In my current role, I ensure that processes run smoothly, deadlines are met, and client needs are addressed efficiently. I take pride in organizing workflows, improving team productivity, and maintaining a high level of accuracy in all tasks. I also have hands-on experience in client-facing activities, helping resolve issues and ensuring a positive customer experience. I’m excited to bring my organizational skills, problem-solving mindset, and team leadership experience to a role where I can contribute to both operational excellence and customer satisfaction.

Skills

Operations Team Manager with experience in standard contracts & sales supportSkilled in process optimization, workflow management, and accuracy under deadlinesStrong in client communication, problem-solving, and cross-functional collaboration

Work Experience

Operations Team Manager

TELUS

2017-02 - Present

Education

Undergraduate in Mass Communication and Legal Management

New Era University

2010-06 - 2014-03