
Lara Joy Bergonia
Operations Team Manager
About
I’m an operations team manager with experience leading teams focused on standard contracts and sales support. In my current role, I ensure that processes run smoothly, deadlines are met, and client needs are addressed efficiently. I take pride in organizing workflows, improving team productivity, and maintaining a high level of accuracy in all tasks. I also have hands-on experience in client-facing activities, helping resolve issues and ensuring a positive customer experience. I’m excited to bring my organizational skills, problem-solving mindset, and team leadership experience to a role where I can contribute to both operational excellence and customer satisfaction.
Skills
Work Experience
Operations Team Manager
TELUS
2017-02 - Present
Education
Undergraduate in Mass Communication and Legal Management
New Era University
2010-06 - 2014-03
