Amma Marie ESTACIO

Administrative & Facilities Professional | 15 Years Operations Experience | Aspiring Virtual Assistant | Detail-Oriented & Reliable Support

Singapore

part-time

Preferred Rate & Availability

$5/hr

4h/day

~$400/mo

About

Experienced Administrative professional with 15 years in operations and facilities support. Skilled in coordination, documentation, communication, and digital tools. Seeking an entry-level Virtual Assistant role to provide reliable remote administrative support while continuing to grow professionally.

Skills

Maintenance & Work Order CoordinationAdministrative & Executive SupportContractor & Vendor LiaisonFacility System Monitoring (BMS, Fire Alarm, Chillers, Elevators)Documentation & Record ManagementKey ManagementMicrosoft Office & Google Workspace ProficiencyCustomer Service & Stakeholder CommunicationMultitasking & Time ManagementOperational Monitoring & Issue EscalationDigital Tools & Remote Collaboration (Teams, Zoom, Canva, Slack)

Work Experience

Assistant Admin Executive

ENGIE Services Singapore Pte. Ltd.

2010-07 - Present

Respond to maintenance calls, generate work orders and assign technicians for onsite fault repairs. Escalate major faults to engineering and management, activate specialists and vendors for equipment/system fault. Supervise and respond to operation monitoring in the Fault Reporting Centre including BMS (Building Maintenance System), Fire Alarm, Medical Gas, Chillers/Aircon, Elevator and Escalator and Pneumatic Tube systems. Support Business Continuity Planning call tree activation, escalation and tracking. Maintain and update IHAM systems, contractor logs, daily SOP and manuals.