Customer Service Representative

Overview

Stadium is hiring a Customer Service Representative to provide outstanding support to clients using their global gifting, swag, and rewards platform. This is a 3-month contract position hired through Deel, ideal for someone who thrives in fast-paced environments and loves helping people succeed.

Responsibilities

• Develop expert-level knowledge of the Stadium platform and features
• Provide outstanding support by understanding client needs with accuracy, urgency, and care
• Send well-crafted client communications for updates, reminders, and guidance
• Collaborate with internal teams on customer initiatives
• Guide clients on best practices to maximize service value
• Own tasks from start to finish with attention to detail
• Maintain accurate customer records

Requirements

• 1–2 years experience in customer-facing or people-oriented roles
• Excellent written and verbal communication with attention to detail
• Ability to thrive in dynamic, fast-paced environments
• Solutions-oriented problem-solving approach
• Strong customer focus and passion for helping people succeed
• Organized, process-oriented relationship management skills
• Patient, empathetic, and enthusiastic interpersonal style
• Team player with humble attitude and strategic thinking capabilities