Customer Service Representative

About This Role

Liveops is hiring Customer Service Representatives in the Philippines to handle customer inquiries through phone, email, and chat support for top global clients. Work independently in a fully remote setting with the flexibility to set your own schedule.

Responsibilities

• Handle customer inquiries through phone, email, and chat support
• Deliver quality assistance with empathy and professionalism
• Solve problems and provide customer-focused solutions
• Work independently in a remote setting
• Manage flexible hours using Liveops scheduling system

Requirements

• Strong written and verbal communication abilities
• Tech-savvy and able to adapt quickly
• Prior customer service experience, ideally in retail
• Problem-solving orientation with customer focus
• Capacity to work flexible hours independently in a quiet space

Technical Requirements

• Windows 11+ (64-bit) with Intel i3+ or AMD Ryzen 3+ processor
• Minimum 8GB RAM (16GB recommended)
• Dual monitors required (1920x1080 minimum resolution)
• Hard-wired Ethernet connection
• Minimum upload: 5.0 Mbps / Download: 20.0 Mbps
• USB headset and smartphone (within 5 years old)

Benefits

• Competitive pay with performance bonuses
• Fully remote work-from-home position
• Set your own schedule with shift flexibility
• Continuous training and career advancement opportunities
• Team-oriented, supportive environment