Admin and Support Specialist

Overview

Join the world's largest online design school as an Admin and Support Specialist. IxDF is a fully remote company offering 100+ self-paced courses on UX, UI, and interaction design to 160,000+ graduates worldwide.

This role involves providing email support to members, handling data entry and administrative tasks, performing quality assurance, and contributing to process optimization. You'll work with a global team dedicated to democratizing design education.

Responsibilities

• Provide helpful, professional email support to members
• Handle data entry and administrative tasks accurately
• Perform quality assurance on courses and platform features
• Identify and suggest process improvements
• Collaborate with team members across time zones

Requirements

• Native-level written and spoken English
• Strong attention to detail and organizational skills
• Reliable high-speed internet (50+ Mbps)
• Quiet home office environment for focused work
• Available to work within UTC+0 to UTC+8 timezone
• Self-motivated with ability to work independently

Benefits

• 100% remote work with flexible hours
• Work with a global, diverse team
• Free access to all IxDF courses and certifications
• Professional development opportunities